FAQ

What payment methods do you acccept?

Interac E-Transfer

When will I get my tracking?

After payment is verified, tracking is sent business days after 4pm

How long until I receive my order?

Shipping typically takes 1-2 business days. We send tracking within 24 business day hours of receipt

Do you send signature required?

No, not unless requested. If there is a risk of theft you must request this

What is the policy on lost parcels?

We work with Canada Post to investigate the parcel status. We cannot guarantee a replacement will be sent and will deal with them on a case by case basis. Refunds will never be issued, only replacements.

I need more help

No problem, send us an email at [email protected]